This year, Black Friday will be on the 24th November. Is your ecommerce site ready? It’s never too early to prepare for the biggest online shopping weekend of the year.
Last year, online shoppers spent £2.9bn on Black Friday weekend. When comparing Black Friday to a normal Friday, web traffic increases by 220%. Similarly, traffic increases 155% on Cyber Monday when compared to a normal sales day. These are, make no mistake, huge figures. To make the most of this extreme spending, you need to make sure that your site can take a potential increase of traffic of that magnitude.
Prepare your ecommerce site for Black Friday
So your marketing campaign is flawless and you have the best deals on the web. But the number of shoppers flocking to your website is grinding to a halt. If your site can’t handle sudden spikes in traffic, your customers won’t get the experience they expect and will leave, no matter how good your deals are. To deliver great customer experience, be sure to check that your website infrastructure can withstand larger amounts of traffic.
It’s also a good idea to make sure that handing over money is as easy as possible. Make sure there are no hidden obstacles hindering your payment processes to avoid abandoned carts. The fewer obstacles your customers face in their purchasing cycle, the better.
Your customer experience needs to be particularly good on mobile. Smartphone users are driving online sales, and digital retailers saw a 65% increase in mobile purchases over last year. Make sure you offer your customers a great mobile experience and a seamless (preferably one-click) checkout process.
Grab that low hanging fruit
Page Title Tag An improved title tag can also impact click through rate, make sure your keyword is in there.
H1 Does your page header include the keyword?
Body Copy Make sure your keyword is mentioned at least 2-3 times in the body of your article.
Alt text If you have images relevant to your keywords, include them in the alt tag where it makes sense
On-page Black Friday SEO
To get your site seen by the Black Friday crowds, you need to know your niche and carefully target your keywords. You probably already have a list of top-performing keywords for your business.
However, forming a list of Black Friday-specific keywords will help your business attract new customers searching for the perfect gift.
Although Cyber Monday is technically the online deal day, Google Trends shows us that Black Friday is the keyword of choice for people hunting down bargains.
Mobile searches related to “best” products in a category have grown by more than 50% in the last year. Consider creating landing pages for your best products to pick up people using specific “Black Friday [category]” searches.
Prepare your Black Friday email campaign
35% of customers open emails based on subject lines, so you need to make sure that every part of your email campaign is exceptional if you want to stand out from the Black Friday inbox barrage. So when you’re giving your campaign a final perusal, ask yourself if the subject line really pops.
Emails with emoji in the subject line get 45% better open rates 😉
Use your email to target basket abandoners. 65% of users on ecommerce sites abandon their baskets, but a specifically targeted email can help you win them back over to finish their purchase. The more data-driven your email campaign can be, the better.
For example, if you create lists of people who have visited a specific product page and identify which shoppers didn’t make it to the Order Confirmation page, you can create highly targeted remarketing ads featuring that specific product. The more targeted your remarketing ads are, the more effective they will be.
Get the word out
Compare these two images…
What we see here is people looking for Black Friday deals earlier and earlier. It’s important to get the word out on as many channels as possible as early as possible, and social media is one of the key consumer drivers.
In 2015, there were over 1.4 million tweets referencing Black Friday in the seven weeks leading up to it. Hashtags, deals, brand names and eye-catching campaigns dominated the days leading up to Black Friday. As an ecommerce site, you should be dedicating a serious amount of your social media budget to an exciting social media campaign.
Create engaging visual content that your customers want to share and encourage them to share their purchases on social media too. User generated content is gold for marketers, because savvy consumers are more prepared to take the word of a fellow consumer over a brand.
You can also use social media to keep your customers up to date and reward them with exclusives and up-to-the-second details. Nothing ups hype like saying “Only 3 left to sell, then it’s gone! Get yours now!” Exclusivity and FOMO (fear of missing out) are power drivers of impulse purchases.
Get your ecommerce site ready for Black Friday
Marketing for Black Friday is all about momentum and excitement. You only have one weekend to maximise your online sales. Go down our checklist and make sure you’ve got all your bases covered. There’s no time to waste! Black Friday is only a few months away and your competitors are already putting together their deals and getting their marketing rolling.
Need some help with your Black Friday campaign? Get in touch today!